LifeBack UK

Know Your Rights

Ten guides. Ten areas where the system most often fails people. Plain language. Template letters included. No lawyers needed to start — just knowledge.

Banking & Money

Overdrafts, charges, frozen accounts, dispute templates, and what your bank must do under FCA rules.

Subscriptions & Cancelling

Cancel anything. Get money back on forgotten subscriptions. Chargeback rights under Section 75.

Mobile & Broadband

Contract disputes, mid-contract hikes, dead signal zones, leaving without penalty.

Switching, arrears, prepayment meters, the Warm Home Discount, billing disputes.

Council Tax & PCNs

Exemptions, discounts, parking fine appeals, challenging bailiff action.

Shopping & Returns

Section 75, chargeback, 30-day rights, faulty goods, what "no refund" actually means legally.

GP registration, dental rights, mental health referrals, SAR requests for your records.

Renting & Deposits

Deposit protection, illegal eviction, disrepair claims, getting every penny back.

Identity & Recovery

Replacing documents, credit file repair, fraud recovery, re-establishing a paper trail.

Work & Payslips

Payslip rights, National Minimum Wage, holiday pay, what your employer must provide by law.