LifeBack UK

Know Your Rights

Ten guides. Ten areas where the system most often fails people. Plain language. Template letters included. No lawyers needed to start — just knowledge.

🏦
Banking & Money
Overdrafts, charges, frozen accounts, dispute templates, and what your bank must do under FCA rules.
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📱
Subscriptions & Cancelling
Cancel anything. Get money back on forgotten subscriptions. Chargeback rights under Section 75.
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📶
Mobile & Broadband
Contract disputes, mid-contract hikes, dead signal zones, leaving without penalty.
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Energy
Switching, arrears, prepayment meters, the Warm Home Discount, billing disputes.
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🏛️
Council Tax & PCNs
Exemptions, discounts, parking fine appeals, challenging bailiff action.
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🛍️
Shopping & Returns
Section 75, chargeback, 30-day rights, faulty goods, what "no refund" actually means legally.
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🏥
NHS Access
GP registration, dental rights, mental health referrals, SAR requests for your records.
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🏠
Renting & Deposits
Deposit protection, illegal eviction, disrepair claims, getting every penny back.
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🪪
Identity & Recovery
Replacing documents, credit file repair, fraud recovery, re-establishing a paper trail.
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💼
Work & Payslips
Payslip rights, National Minimum Wage, holiday pay, what your employer must provide by law.
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